The FMLA Turns 20 Today; The DOL Celebrates with Curious Survey Results About the Use of FMLA
Happy 20th Birthday, FMLA! On February 5, 1993, President Bill Clinton signed the Family and Medical Leave Act, making it the very first piece of legislation he signed into law as President.
Congrats on making it into your third decade, FMLA. Over the last two, however, you've given employers one hell of a ride! Don't get me wrong: all of my clients clearly see the value in providing leave to employees to recover from a very serious illness or injury or to take time off to bond with their newborn child. Generally speaking, employers are wildly supportive of their employees' need to take leave for the manner in which the FMLA was intended.
And the FMLA has had a positive impact in my own life: a few years back, the FMLA ensured that my job was protected as I held my father's hand and provided him comfort in the last days before he died of cancer, and it also allowed me time to bond with my three beautiful children after they were born.
At the time he signed the FMLA into law, President Clinton remarked that the FMLA would provide leave to employees "urgently needed at home to care for a newborn child or an ill family member." What the President likely didn't appreciate, however, was the enormous administrative headaches the FMLA would exact on employers. On a daily basis, many of my clients are socked with conundrums such as FMLA abuse and employee misrepresentations of the need for leave, how to track intermittent leave, and even how to recognize the need for FMLA leave.
In light of the many difficulties employers face administering the FMLA, you might imagine my surprise yesterday when I learned about the results of a recent Department of Labor FMLA survey, which makes a whopper of a conclusion:
The study shows that employers generally find it easy to comply with the law, and misuse of the FMLA by workers is rare. The vast majority of employers, 91 percent, report that complying with the FMLA has either no noticeable effect or a positive effect on business operations such as employee absenteeism, turnover and morale. Finally, 90 percent of workers return to their employer after FMLA leave, showing little risk to businesses that investment in a worker will be lost as a result of leave granted under the act.
Don't rub your eyes. You're reading this passage correctly. Yet, the findings don't stop there. Other notable -- and curious -- findings include:
- 85% of employers report that complying with the FMLA is very easy, somewhat easy, or has no noticeable effect.
- Employers reported the misuse of FMLA is rare. Fewer than 2% of covered work sites reported confirmed misuse of FMLA. Fewer than 3% of covered work sites reported suspicion of FMLA misuse.
Review the entire survey and supporting data here.
Geez...these results seemingly should be cast deep within Sir Thomas More's Utopia, as they present quite a saccharine view of the state of FMLA affairs. Interestingly, the DOL's survey results are vastly different than the findings of a survey conducted by SHRM just a few years back regarding the FMLA. In its 2007 survey, "FMLA and its Impact on Organizations," (pdf) SHRM uncovered an FMLA world far from Utopian. Consider these quick stats from the SHRM survey and note how they differ from the DOL's report:
- 63% of HR professionals found it "very difficult" or "somewhat difficult" to comply with the FMLA. (page 21)
- 73% of HR professionals reported it "very difficult" or "somewhat difficult" in determining whether an intermittent medical condition should be protected by FMLA. (page 21)
- 39% of HR professionals stated that they have had to grant FMLA requests that they perceived to be illegitimate because of the DOL regulations and interpretations. (page 23)
These differences are stark. Granted, the SHRM survey is a bit dated and precedes the 2009 FMLA regulatory changes, but would the results really be much different today? For what it's worth, my experience in representing employers tracks a whole lot closer to SHRM's survey results.
How can these surveys peacefully co-exist? More analysis on the DOL's survey results in the weeks to come, but for now, I'd encourage you to take part in fellow employment attorney Jon Hyman's (admittedly unscientific) one-question poll: "How difficult has it been for your company to comply with the FMLA?" I'll be interested in your response and in Jon's poll results.
In the meantime, feel free to make a 20th birthday wish for the FMLA in the comment section below! (Let's keep it clean for the kids out there.)
And get back to Utopia, you cynical employers!
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Comments (8)
Read through and enter the discussion by using the form at the endJames B - February 5, 2013 12:10 PM
My guess is the DOL survey didn't touch at all on the interplay of FMLA with state leave requirements and/or the ADA. If you look SOLELY at FMLA administration I can see why their results appear positive and make you think dealing with FMLA is like petting fluffy smiling kittens. It's all propaganda.
Anonymous - February 5, 2013 12:21 PM
A picture paints a thousand words...and you have to love the one that was (well) chosen for this particular blog! Good Job!
Vicky Duggan - February 5, 2013 12:22 PM
So glad that someone else found this study unbelievable. I would love to hear how others react to this work of fiction.
LWilliams - February 5, 2013 12:24 PM
I have to agree with the survey in the 20 years since FMLA I have had no known problems that I can think of. Of course, you have to stay on top the regs and your website provides excellent information that can be used everyday with the administration of the Act.
Jane - February 5, 2013 1:06 PM
FMLA has been challenging, but compared to ADA, it's a piece of cake. :-p
Lee Cotugno - February 5, 2013 1:29 PM
It's the interplay between the FMLA and other leave acts, including the ADA, which has caused my business clients the most difficulty. From the other side of the fence, in representing terminated employees, I have found that HR reps also have a difficult time explaining company leave policies and applying such policies on a consistent basis.
Greg - February 6, 2013 8:25 AM
Survey results are all about the questions asked and choices available. It is extremely easy to skew the results of any survey. The DOL is only trying to justify the wisdom of the FMLA. The reality for businesses is that administration can be a real challenge. Managing intermittent leave is a nightmare and there seems to be a growing number of conditions that "qualify" under the FMLA. The intent of the act is fine. It was was necessary to legislate common sense and empathy to address employers with no concept of how to treat employees.
John F. - February 6, 2013 8:19 PM
I am the HR Benefits manager of a large state university that processed over 1,700 individual leaves (i.e. maternity/paternity, disability, etc,) in 2012. The majority of such leaves (both continuous and intermittent) were FMLA designated and needed to be considered in light of a multitude of other state (workers comp.) and federal regulations (ADA) as well as union contract requiremenst. The FMLA rules while protective of employee's rights. it is another layer of leave administartion that is at best cumbersome to administer. Add the fact that the regs. allow employee's the ability to abuse their FMLA entitlement (i.e. provide medical certification that gives them a license to call in for a migraine headache on Fridays or Mondays, take the summers off, etc.). We have tried second opinions which take more time and cost that are generally not worth it (except the time an employee with a claim of digestive problems was sent for a colonoscopy).
Another other frustration has to do how much time employee's have to submit medical certificate once they notfy employer of the need for leave (usually based on an unforseeable incident). Pending the receipt of medical and the potential delay for "clarification" of medical we are weeks out before we can verify if the employee 's absence is in fact qualified for FMLA leave.