Tag Archives: Call-In Procedures

Got an Employee Who Doesn't Follow Your FMLA Call-in Policy? Apparently, You Now Have to Ask Him Why He Couldn't

I recently had an interesting call with a DOL investigator, and I wanted to share it with you. First, let me set the background. I represent a large national employer with multi-state locations, including several on the east coast. One of these east coast locations employed Johnny [name changed to protect the guilty], a serial … Continue Reading

When Employers Don't Recognize an Employee's Notice of the Need for FMLA Leave, They Pay the Price

As employers, we face a sobering reality: at every turn, the FMLA sets us up to fail. Whether it’s deciphering medical certification, assessing fitness for duty upon return to work, or dealing with the always frustrating intermittent leave, the FMLA is full of booby traps ready to nail us the instant we slip up. Chief among these … Continue Reading

What Pink Floyd Can Teach Employers about FMLA: Enforce Call-In Procedures and Insist Upon Facts Supporting Need for Leave

Hello…hello…hello…is there anybody in there? Just nod if you can hear me. Is there anyone home?   Have your employees have become so evasive in their requests for medical leave that you feel like signing Pink Floyd’s “Comfortably Numb” to get them to talk? Have no fear — you don’t have to become that numb … Continue Reading

Will Employers Soon Use GPS to Catch FMLA Abuse?

Earlier this week, the folks at the Texas Employment Law Update highlighted a case before the U.S. Supreme Court in which the high court will consider whether law enforcement’s placement of a GPS devise on a suspect’s vehicle without a warrant constitutes an unlawful search in violation of the Fourth Amendment.  This case led the authors to wonder … Continue Reading

As FMLA Absences Mount, the Employer Must Lay Down the Law

Cook County, Illinois (the county in which Chicago is located) currently faces one of the largest budget deficits in its government’s history.  So, when the Cook County Board president (Toni Preckwinkle) tells the County Sheriff (Tom Dart) to cut $70 million from his budget, it tends to grab people’s attention.  In this story, however, this … Continue Reading

Employee's Failure To Call In Defeats FMLA Claim

Under the FMLA rules, an employer may require employees seeking FMLA leave to comply with its “usual and customary notice and procedural requirements for requesting leave,” except in “unusual circumstances” that prevent the employee from doing so. A recent decision by a federal district court in Tennessee demonstrates how this provision can be exceedingly useful … Continue Reading
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